FAQ

Questions brands ask us.
Plain answers.

Sourcing, stock, Shopify, billing and what happens when a parcel goes missing.

13 questions

Dropshipping brands, mostly on Shopify, already doing steady daily orders. You do not want to hold inventory, but you do want custom branded packaging, better products, better margins, a reliable supply chain and a partner that understands growth. That is the gap we fill.

No. We fund and hold the stock and you pay per order shipped. You are not paying for containers, freight or a warehouse, and nothing sits on your balance sheet waiting to sell.

One price per order shipped, covering the product, packing and delivery to your customer. Your proposal shows that price for each of your products next to what you pay now, so you can see the difference before you commit. There are no storage fees.

Across our brands the average saving is 8.8% compared with what they paid before, from our live data. Individual brands range from 8.5% to 18.4%, and some products save far more. Your proposal gives your own figures.

No. We quote on better suppliers and upgraded versions of your top products, and you decide. If your current supplier is the best option, we can work with it.

Yes. Your proposal includes packaging mock-ups of your own products, so you see the unboxing before anything is made. Boxes, mailers, inserts and labels are produced with your stock and used on every order.

Sourcing and your proposal take two to three weeks. Once you accept, the first production run is made, checked and sent to our warehouse, and the proposal gives the timeline for each product. Your current supplier keeps shipping until your stock is with us, then we switch your Shopify orders over.

Yes. Each store connects through its own private Shopify app. Your orders flow to us automatically and tracking goes back to your store and your customer.

We watch your sales trend for every product and raise reorders before you run low, so stock-outs are rare and you hear about them from us, not from a customer.

Most orders leave within a day or two of being placed. Delivery time then depends on the product and destination, and every order is tracked to the door.

One invoice per day covering the orders placed that day, with every order listed. No storage fees and no surprise charges.

We check tracking every day, chase stuck parcels, and claim and replace lost or damaged ones for you. You see each one in the FF app with what we are doing about it.

Apply with your Shopify sales report. Our team reviews every application and replies within one working day.

Hand over the supply chain.
Keep the growth.

Apply in two minutes with your Shopify sales report. Our team reviews every application and gets back to you within one working day.